About Novellora

Novellora started with a simple goal: to make the floor softer, safer, and quieter for real family life. When we couldn’t find a play mat that met our standards, we designed our own—ultra-cushy memory-foam mats that combine child-first safety with calm, modern aesthetics.

As a family raising a little girl, we realised how much of those early years happen on the floor—nappy changes, playtime, helping with first crawls. The surface you’re on truly matters: the better the quality, comfort and materials, the happier everyone is, and the more it supports a child’s development. And beyond function, a mat should look at home in your living room or nursery.

What you buy isn’t just a “play mat”; it becomes part of your family’s story—there for the first wiggles, the belly laughs, the quiet snuggles. We’d be honoured if our products are there for those moments.

How can you contact customer support?

You can reach us by email at support@novellora.com. We aim to respond to all enquiries within 2 business days (Mon–Fri, AEST).

If your query is about an Amazon Australia order, please include your order number for a quicker resolution.

What we care about:

• Safety & quality: Certified materials, water-repellent, wipe-clean surface, non-slip backing.

• Comfort & quiet: 3.5 cm slow-rebound support for play, tummy time and stretches.

• Calm design: Subtle, timeless colours that suit both living rooms and nurseries.

Canada-based, available in Australia: We’re a Canada-based company currently selling exclusively in Australia. To purchase, please find us on Amazon Australia—just search “Novellora” to reach our listing.